Kenya Investment Single Window
Kenya Investment Single Window (KISW)
The Kenya Investment Single Window (KISW) project aims to make it easier to invest in Kenya by bringing key registrations, permits and licenses into one online platform.
Today, investors must navigate multiple disconnected systems to get the approvals they need—especially at the county, sectoral, and environmental levels. KISW will simplify this process by offering a single digital entry point that connects existing systems like eCitizen, KRA’s iTax, and county portals, improving coordination and cutting red tape.
Developed collaboratively by KenInvest and partner agencies, with support from UNCTAD, UNITAR, and funding from the Government of the Netherlands, the project trains government staff to build and maintain services themselves using the no-code eRegistrations platform.
Digitalization of investor single window (March 2024)
Focus on system ownership and capacity development
The KISW is built on the basis of the no-code eRegistrations system which, unlike other digital government services, allows government officials with no coding or IT expertise to use a drag-and-drop interface to quickly create both simple and complex (involving multiple registrations in various databases with separate agencies) online government procedures, including forms, document uploads, payment systems, decision chains and online certificates.
Its development is a collaborative endeavor and for this reason, capacity-building is a central component of this project. Online services are built with designated staff from KenInvest, and partner agencies, which ensures skills transfer but also high levels of system ownership and applicable base knowledge. By the project’s end staff will be able to maintain the existing online services and to develop new ones.