Jordan Business Procedure Transparency Project

The Jordan Business Procedure Transparency Project aimed to enhance transparency and simplify administrative procedures for entrepreneurs through the deployment of a national eRegulations portal.

Implemented by the Ministry of Industry, Trade and Supplies (MITS) with support from UNCTAD, UNITAR, and ESCWA, the system is accessible at daleel.mit.gov.jo.

Project timeline July 2022 - December 2023

Key training events Jordan. eRegulations project. | UNITAR
(28 Jun - 4 Aug 2022)

System link jordan.eregulations.org

What the project delivered

A publicly accessible national portal (Daleel) guiding users through business procedures step by step.
Documentation of 15 key business procedures, including company and individual registration, licenses, and permits
Dual-language interface (Arabic and English) for broad accessibility
A simplified and standardized process for home-based food processing business registration
Training of national officials in documenting, reviewing, and simplifying procedures

Key benefits

Improves access to reliable, official information on how to start and operate a business

Supports transparency and accountability in public service delivery

Empowers entrepreneurs with clear, accurate, and user-friendly guides

Reduces compliance costs by clarifying steps, documents, fees, and timelines

Strengthens institutional capacity for service design, simplification, and digital governance